Terms & Conditions

These Terms of Service (“Terms”) govern your use of the CuraFlow platform (the “Service”) provided by Cura Compliance (“we”, “us”, “our”). By creating an account or using the Service you agree to be bound by these Terms.

You must be at least 18 years old and authorised to enter into contracts on behalf of the organisation you represent. You are responsible for keeping your sign-in credentials secure and for all activity under your account.

The Service is offered as a one-off library purchase (£695, providing permanent download access to your chosen service-type library) and optional monthly subscription plans that add the compliance dashboard, team seats and ongoing policy updates.

Where you opt into a free trial, you will not be charged until the trial period ends. You may cancel at any time during the trial via the Stripe Customer Portal. After the trial, your chosen plan will renew automatically until cancelled.

Payment is processed by Stripe Payments Europe, Ltd. We do not store or process your card details directly.

On purchase of a library, you receive a non-exclusive, non-transferable licence to use the policy templates for your organisation's internal compliance purposes. You may adapt policies for your own service. You may not resell, sublicense or redistribute the policies outside your organisation.

The policies are provided as templates and starting points. They do not constitute legal advice. You are responsible for ensuring your final policies are fit for your service and compliant with applicable law and regulator expectations (CQC, Ofsted or others).

You agree not to:

• attempt to gain unauthorised access to any part of the Service or other users' data;
• interfere with the Service or its underlying infrastructure;
• scrape or systematically download content;
• upload malicious code or content;
• use the Service to process special-category personal data of service users without lawful basis and appropriate safeguards.

The compliance dashboard records staff acknowledgements of policies for audit purposes. You are responsible for managing your staff accounts, distributing policies appropriately, and acting on stale or missing acknowledgements. Acknowledgement records are evidence of access, not of formal training competence.

All rights in the Service (excluding content you provide) are owned by Cura Compliance. You retain ownership of your company data, logo and any customisations you upload. You grant us a limited licence to use that data solely to provide the Service.

To the maximum extent permitted by law, our total liability to you for any claim arising out of or in connection with the Service is limited to the fees paid by you in the 12 months preceding the event giving rise to the claim.

We do not exclude or limit liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under UK law.

You may cancel your subscription at any time via the Stripe Customer Portal. We may suspend or terminate accounts that breach these Terms. On termination you will lose access to the compliance dashboard; your library download right (if purchased separately via the £695 one-off) is not affected by subscription termination.

We may update the Service and these Terms from time to time. For material changes we will give you reasonable notice via email or in-app notice. Continued use after the effective date constitutes acceptance.

These Terms are governed by the laws of England and Wales. Disputes are subject to the exclusive jurisdiction of the English courts.

Questions about these Terms? Email curacompliance@gmail.com or use the contact form.