Online GP Practice policy library
CQC44 policies · 7 sections · last reviewed 1 July 2026
CuraFlow's online GP policies and procedures are built for CQC-registered online doctor and remote primary-care services — covering remote consultation and telemedicine, safe remote prescribing, identity verification, safeguarding, clinical governance, information governance and workforce. Each policy is aligned to CQC expectations and GMC remote-prescribing guidance, personalised with your service's details, and ready to download as Word or PDF.
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CLN
Section CLN
15 policies- OGP-CLN-011 Jul
Remote Consultation & Telemedicine
- OGP-CLN-021 Jul
Consent to Care & Treatment
- OGP-CLN-031 Jul
Mental Capacity & Best Interests
- OGP-CLN-041 Jul
Clinical Record Keeping
- OGP-CLN-051 Jul
Patient Identity Verification
- OGP-CLN-061 Jul
Medication Management & Prescribing
- OGP-CLN-071 Jul
Controlled Drugs
- OGP-CLN-081 Jul
High-Risk & Remote Prescribing
- OGP-CLN-091 Jul
Antimicrobial Stewardship
- OGP-CLN-101 Jul
Test Results & Investigations
- OGP-CLN-111 Jul
Referrals, Signposting & GP Information Sharing
- OGP-CLN-121 Jul
Chaperone
- OGP-CLN-131 Jul
Managing Medical Emergencies & Deteriorating Patients
- OGP-CLN-141 Jul
Recording of Consultations & Images
- OGP-CLN-151 Jul
Clinical Supervision & Peer Review
GOV
Section GOV
11 policies- OGP-GOV-011 Jul
Good Governance
- OGP-GOV-021 Jul
Risk Management
- OGP-GOV-031 Jul
Business Continuity & Emergency Preparedness
- OGP-GOV-041 Jul
Duty of Candour
- OGP-GOV-051 Jul
Significant Event & Incident Reporting
- OGP-GOV-061 Jul
Quality Improvement & Clinical Audit
- OGP-GOV-071 Jul
Complaints
- OGP-GOV-081 Jul
Whistleblowing & Freedom to Speak Up
- OGP-GOV-091 Jul
Fit & Proper Persons
- OGP-GOV-101 Jul
CQC Statutory Notifications
- OGP-GOV-111 Jul
Conflicts of Interest, Gifts & Hospitality
IG
Section IG
4 policies- OGP-IG-011 Jul
Data Protection & Confidentiality (UK GDPR)
- OGP-IG-021 Jul
Information & Cyber Security (DSPT)
- OGP-IG-031 Jul
Records Management & Retention
- OGP-IG-041 Jul
Subject Access Requests
IPC
Section IPC
1 policy- OGP-IPC-011 Jul
Infection Prevention & Control
PX
Section PX
4 policies- OGP-PX-011 Jul
Equality, Diversity & Human Rights
- OGP-PX-021 Jul
Accessible Information Standard
- OGP-PX-031 Jul
Patient Feedback & Engagement
- OGP-PX-041 Jul
Advertising, Marketing & Social Media
SG
Section SG
3 policies- OGP-SG-011 Jul
Safeguarding Adults
- OGP-SG-021 Jul
Safeguarding Children & Young People
- OGP-SG-031 Jul
Mental Health, Suicide & Crisis Risk
WF
Section WF
6 policies- OGP-WF-011 Jul
Staff Recruitment & Safe Employment
- OGP-WF-021 Jul
Induction, Training & Competency
- OGP-WF-031 Jul
Appraisal, Revalidation & Registration
- OGP-WF-041 Jul
Locum & Agency Clinicians
- OGP-WF-051 Jul
Professional Boundaries & Code of Conduct
- OGP-WF-061 Jul
Health, Safety & Remote/Lone Working