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DC-D33CQCSection D · Care and Support Delivery

Transitions of Care policy

For CQC-registered domiciliary care services · version 1.0 · last reviewed 1 June 2026

Moving between settings is where information is most often lost. The policy sets out principles for safe transitions, what information travels with the person, hospital admission and discharge including discharge to assess, medication at the point of transfer, and moves between providers or into and out of your service.

What this policy covers

  • Why transitions matter
  • The legal and good-practice basis
  • Our principles for safe transitions
  • Information that travels with the person
  • Hospital admission
  • Hospital discharge and discharge to assess
  • Medication at transitions
  • Moving between providers or into and out of our service
  • Moving home or local authority area
  • Young people moving to adult services
  • The person and family as partners
  • Working with the wider system

Regulations and guidance it supports

Supports the fundamental standards at Regulations 9, 12, 17 and 20 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.

  • Care Act 2014
  • Health and Social Care Act 2008 (Regulated Activities) Regulations 2014
  • Children and Families Act 2014

Common questions

Is the transitions of care policy CQC-aligned?
Yes. It is written and reviewed by practising UK compliance consultants against current CQC expectations, and supports the fundamental standards at Regulations 9, 12, 17 and 20. It is a controlled starting-point document that you adapt to your own service — you remain the accountable provider.
Can I download and edit this policy?
Yes. It downloads as Word (.docx) or PDF with your company name, registered manager, CQC ID and address already filled in on the cover page and throughout the document. The Word version is fully editable.
Can I buy this policy on its own?
Policies are sold as a complete library rather than individually, because CQC expects a coherent set that cross-references properly — a single policy in isolation creates gaps. The domiciliary care library contains 141 policies and can be bought outright as a one-off purchase and kept permanently.
How often is it reviewed?
The library is re-reviewed every six months and after any material regulatory change. This policy was last reviewed 1 June 2026, and is at version 1.0. Updates reach you automatically, so downloads always reflect the current version.

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