Consent to Care and Treatment policy
For CQC-registered domiciliary care services · version 2.0 · last reviewed 31 July 2026
Autonomy and the legal framework behind consent open this policy, which explains what valid consent means and the information a person needs before giving it. Forms of consent and how it is recorded are set out, as is the right to refuse or withdraw. Consent where capacity is in question, and supporting people to decide for themselves, are also covered.
What this policy covers
- Why consent matters — autonomy and the law
- The legal and regulatory framework
- What valid consent means
- Giving information for informed consent
- Forms of consent and recording it
- The right to refuse or withdraw consent
- Consent and mental capacity
- Supporting people to make their own decisions
- Assessing capacity for the specific decision
- Best interests and the least restrictive option
- Lasting power of attorney, deputies and advance decisions
- Fluctuating capacity
Regulations and guidance it supports
Supports the fundamental standards at Regulations 9, 10, 11 and 20 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
- Health and Social Care Act 2008 (Regulated Activities) Regulations 2014
- Mental Capacity Act 2005
- Mental Health Act 1983 (as amended)
- Mental Capacity (Amendment) Act 2019
- Human Rights Act 1998
- Equality Act 2010
- UK GDPR and Data Protection Act 2018
Common questions
- Is the consent to care and treatment policy CQC-aligned?
- Yes. It is written and reviewed by practising UK compliance consultants against current CQC expectations, and supports the fundamental standards at Regulations 9, 10, 11 and 20. It is a controlled starting-point document that you adapt to your own service — you remain the accountable provider.
- Can I download and edit this policy?
- Yes. It downloads as Word (.docx) or PDF with your company name, registered manager, CQC ID and address already filled in on the cover page and throughout the document. The Word version is fully editable.
- Can I buy this policy on its own?
- Policies are sold as a complete library rather than individually, because CQC expects a coherent set that cross-references properly — a single policy in isolation creates gaps. The domiciliary care library contains 141 policies and can be bought outright as a one-off purchase and kept permanently.
- How often is it reviewed?
- The library is re-reviewed every six months and after any material regulatory change. This policy was last reviewed 31 July 2026, and is at version 2.0. Updates reach you automatically, so downloads always reflect the current version.