Supervision and Appraisal policy
For CQC-registered domiciliary care services · version 1.0 · last reviewed 1 June 2026
Supervision and appraisal for care staff who work largely on their own. Types of supervision, how often it happens and who provides it are set out, along with what it should cover, observation of practice and spot checks, and the annual appraisal. Records, confidentiality and treating supervision as a safe space are included.
What this policy covers
- Why supervision and appraisal matter
- Types of supervision
- Frequency and who provides it
- What supervision covers
- Observation of practice and spot checks
- Annual appraisal
- Records, confidentiality and action
- Supervision as a safe space
- Annex a — supervision record
- Annex b — annual appraisal form
Regulations and guidance it supports
Supports the fundamental standards at Regulations 12, 17, 18 and 20 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
- Health and Social Care Act 2008 (Regulated Activities) Regulations 2014
- Equality Act 2010
- UK GDPR and Data Protection Act 2018
Common questions
- Is the supervision and appraisal policy CQC-aligned?
- Yes. It is written and reviewed by practising UK compliance consultants against current CQC expectations, and supports the fundamental standards at Regulations 12, 17, 18 and 20. It is a controlled starting-point document that you adapt to your own service — you remain the accountable provider.
- Can I download and edit this policy?
- Yes. It downloads as Word (.docx) or PDF with your company name, registered manager, CQC ID and address already filled in on the cover page and throughout the document. The Word version is fully editable.
- Can I buy this policy on its own?
- Policies are sold as a complete library rather than individually, because CQC expects a coherent set that cross-references properly — a single policy in isolation creates gaps. The domiciliary care library contains 141 policies and can be bought outright as a one-off purchase and kept permanently.
- How often is it reviewed?
- The library is re-reviewed every six months and after any material regulatory change. This policy was last reviewed 1 June 2026, and is at version 1.0. Updates reach you automatically, so downloads always reflect the current version.