CuraFlow Policies
DC-B03CQCSection B · Human Resources and Workforce

Induction and Care Certificate policy

For CQC-registered domiciliary care services · version 1.0 · last reviewed 1 June 2026

New staff need a structured start. The policy covers the induction programme, the Care Certificate standards and how they are completed and assessed, the position for experienced or transferring staff, and the Level 2 Adult Social Care Certificate. Probation, supervision, ongoing development and the records kept of all this are included.

What this policy covers

  • Why induction and the care certificate matter
  • The structured induction programme
  • The care certificate and its standards
  • Completing and assessing the care certificate
  • Experienced and transferring staff
  • The level 2 adult social care certificate qualification
  • Supervision, probation and ongoing development
  • Records of induction and the care certificate
  • New staff
  • Annex a — induction checklist
  • Annex b — care certificate progress and sign-off record

Regulations and guidance it supports

Supports the fundamental standards at Regulations 12, 18, 19 and 20 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.

  • Health and Social Care Act 2008 (Regulated Activities) Regulations 2014
  • Equality Act 2010
  • UK GDPR and Data Protection Act 2018

Common questions

Is the induction and care certificate policy CQC-aligned?
Yes. It is written and reviewed by practising UK compliance consultants against current CQC expectations, and supports the fundamental standards at Regulations 12, 18, 19 and 20. It is a controlled starting-point document that you adapt to your own service — you remain the accountable provider.
Can I download and edit this policy?
Yes. It downloads as Word (.docx) or PDF with your company name, registered manager, CQC ID and address already filled in on the cover page and throughout the document. The Word version is fully editable.
Can I buy this policy on its own?
Policies are sold as a complete library rather than individually, because CQC expects a coherent set that cross-references properly — a single policy in isolation creates gaps. The domiciliary care library contains 141 policies and can be bought outright as a one-off purchase and kept permanently.
How often is it reviewed?
The library is re-reviewed every six months and after any material regulatory change. This policy was last reviewed 1 June 2026, and is at version 1.0. Updates reach you automatically, so downloads always reflect the current version.

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