CuraFlow DC-B16CQCSection B · Human Resources and Workforce
Staff Exit and Leaver Management policy
For CQC-registered domiciliary care services · version 1.0 · last reviewed 1 June 2026
When a member of staff leaves, this policy sets out the notice arrangements, the leaver process and how continuity of care is protected for the people you support. It covers safeguarding, DBS and regulator duties triggered by a departure, exit interviews and learning, references, confidentiality and records, and what happens when a registered manager or director leaves.
What this policy covers
- Types of leaving and notice
- The leaver process
- Protecting the people we support — continuity of care
- Safeguarding, DBS and regulator duties on leaving
- Exit interviews and learning
- References, confidentiality and records
- When a registered manager or director leaves
- Line managers / coordinators
- Annex a — leaver checklist
- Annex b — exit interview form
Regulations and guidance it supports
Supports the fundamental standards at Regulations 17, 18, 19 and 20 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
- Employment Rights Act 1996
- Safeguarding Vulnerable Groups Act 2006
- Health and Social Care Act 2008 (Regulated Activities) Regulations 2014
- UK GDPR and Data Protection Act 2018
- Care Certificate Equality Act 2010
Common questions
- Is the staff exit and leaver management policy CQC-aligned?
- Yes. It is written and reviewed by practising UK compliance consultants against current CQC expectations, and supports the fundamental standards at Regulations 17, 18, 19 and 20. It is a controlled starting-point document that you adapt to your own service — you remain the accountable provider.
- Can I download and edit this policy?
- Yes. It downloads as Word (.docx) or PDF with your company name, registered manager, CQC ID and address already filled in on the cover page and throughout the document. The Word version is fully editable.
- Can I buy this policy on its own?
- Policies are sold as a complete library rather than individually, because CQC expects a coherent set that cross-references properly — a single policy in isolation creates gaps. The domiciliary care library contains 141 policies and can be bought outright as a one-off purchase and kept permanently.
- How often is it reviewed?
- The library is re-reviewed every six months and after any material regulatory change. This policy was last reviewed 1 June 2026, and is at version 1.0. Updates reach you automatically, so downloads always reflect the current version.