CuraFlow DC-D26CQCSection D · Care and Support Delivery
Sensory Impairment policy
For CQC-registered domiciliary care services · version 1.0 · last reviewed 1 June 2026
Sight loss, hearing loss and deafblindness each change what good support looks like at home. Recognising sensory impairment, assessment and referral including the deafblind duty, and meeting communication needs under the Accessible Information Standard are covered, with separate guidance for people with sight loss, hearing loss and dual sensory loss.
What this policy covers
- Why sensory impairment matters
- The legal and good-practice basis
- Recognising sensory impairment
- Assessment, referral and the deafblind duty
- Communication and the accessible information standard
- Supporting people with sight loss
- Supporting people with hearing loss
- Supporting deafblind people
- Equipment and assistive technology
- The home environment
- Maintaining sensory health
- Promoting independence, inclusion and wellbeing
Regulations and guidance it supports
Supports the fundamental standards at Regulations 9, 10, 12 and 20 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
- Care Act 2014
- Care and Support (Assessment) Regulations 2014
- Equality Act 2010
- Human Rights Act 1998
- British Sign Language Act 2022
- Health and Social Care Act 2008 (Regulated Activities) Regulations 2014
Common questions
- Is the sensory impairment policy CQC-aligned?
- Yes. It is written and reviewed by practising UK compliance consultants against current CQC expectations, and supports the fundamental standards at Regulations 9, 10, 12 and 20. It is a controlled starting-point document that you adapt to your own service — you remain the accountable provider.
- Can I download and edit this policy?
- Yes. It downloads as Word (.docx) or PDF with your company name, registered manager, CQC ID and address already filled in on the cover page and throughout the document. The Word version is fully editable.
- Can I buy this policy on its own?
- Policies are sold as a complete library rather than individually, because CQC expects a coherent set that cross-references properly — a single policy in isolation creates gaps. The domiciliary care library contains 141 policies and can be bought outright as a one-off purchase and kept permanently.
- How often is it reviewed?
- The library is re-reviewed every six months and after any material regulatory change. This policy was last reviewed 1 June 2026, and is at version 1.0. Updates reach you automatically, so downloads always reflect the current version.