Regulatory Compliance and Managing CQC Assessments policy
For CQC-registered domiciliary care services · version 1.0 · last reviewed 1 June 2026
Once registered with the CQC, a provider carries continuing obligations, and this brings them together in one place. It covers keeping the statement of purpose current, meeting the fundamental standards, submitting statutory notifications, working with the CQC through assessments and inspections, the factual accuracy process, and displaying the rating under regulation 20A.
What this policy covers
- Definitions and key terms
- Our registration with CQC
- Our statement of purpose
- Meeting the fundamental standards
- Statutory notifications to CQC
- Working with CQC — assessments and inspections
- Factual accuracy
- Displaying our rating (regulation 20a)
- Acting on findings
- Registered provider / nominated individual
- Care coordinators and senior staff
- Annex a — CQC registration details record
Regulations and guidance it supports
Supports the fundamental standards at Regulations 12, 17, 18, 19, 20 and 20A of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
- Health and Social Care Act 2008
- Care Quality Commission (Registration) Regulations 2009
- Care Act 2014
Common questions
- Is the regulatory compliance and managing cqc assessments policy CQC-aligned?
- Yes. It is written and reviewed by practising UK compliance consultants against current CQC expectations, and supports the fundamental standards at Regulations 12, 17, 18, 19, 20 and 20A. It is a controlled starting-point document that you adapt to your own service — you remain the accountable provider.
- Can I download and edit this policy?
- Yes. It downloads as Word (.docx) or PDF with your company name, registered manager, CQC ID and address already filled in on the cover page and throughout the document. The Word version is fully editable.
- Can I buy this policy on its own?
- Policies are sold as a complete library rather than individually, because CQC expects a coherent set that cross-references properly — a single policy in isolation creates gaps. The domiciliary care library contains 141 policies and can be bought outright as a one-off purchase and kept permanently.
- How often is it reviewed?
- The library is re-reviewed every six months and after any material regulatory change. This policy was last reviewed 1 June 2026, and is at version 1.0. Updates reach you automatically, so downloads always reflect the current version.