CuraFlow DC-H04CQCSection H · Quality, Compliance and Learning
Quality Improvement policy
For CQC-registered domiciliary care services · version 1.0 · last reviewed 1 June 2026
Assurance tells you where you are; improvement changes it. That distinction is explained at the outset, then a model for improvement is used to cover where ideas come from, co-production with the people you support, how work is planned and prioritised, innovation and technology, and how changes are embedded and sustained.
What this policy covers
- Definitions and key terms
- The model for improvement
- How this differs from quality assurance
- Where improvement ideas come from
- Improving with people — co-production
- Planning and prioritising improvement
- Innovation and technology
- Embedding, sustaining and sharing
- Care coordinators and senior staff
- The people we support and their representatives
- Annex a — annual quality improvement plan
- Annex b — improvement project charter
Regulations and guidance it supports
Supports the fundamental standards at Regulations 17 and 20 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
- Health and Social Care Act 2008 (Regulated Activities) Regulations 2014
- Care Act 2014
Common questions
- Is the quality improvement policy CQC-aligned?
- Yes. It is written and reviewed by practising UK compliance consultants against current CQC expectations, and supports the fundamental standards at Regulations 17 and 20. It is a controlled starting-point document that you adapt to your own service — you remain the accountable provider.
- Can I download and edit this policy?
- Yes. It downloads as Word (.docx) or PDF with your company name, registered manager, CQC ID and address already filled in on the cover page and throughout the document. The Word version is fully editable.
- Can I buy this policy on its own?
- Policies are sold as a complete library rather than individually, because CQC expects a coherent set that cross-references properly — a single policy in isolation creates gaps. The domiciliary care library contains 141 policies and can be bought outright as a one-off purchase and kept permanently.
- How often is it reviewed?
- The library is re-reviewed every six months and after any material regulatory change. This policy was last reviewed 1 June 2026, and is at version 1.0. Updates reach you automatically, so downloads always reflect the current version.