Registration and Notifications to CQC policy
For CQC-registered domiciliary care services · version 1.0 · last reviewed 1 June 2026
Home care providers must keep their CQC registration accurate and tell the regulator about certain events. The policy deals with applications to change registration, the statutory notification duty, and what must be notified and when, including deaths, abuse or allegations of abuse, and a deprivation of liberty in the community. It also explains how a notification is made.
What this policy covers
- Keeping our registration accurate and up to date
- Applying to change our registration
- The duty to make statutory notifications
- What must be notified, and when
- Notifying a death
- Notifying abuse or an allegation of abuse
- Notifying a deprivation of liberty in the community
- How to make a notification
- Recording notifications and learning from them
- How notifications fit with other duties
- Applying this policy for everyone we support
- Registered provider and nominated individual
Regulations and guidance it supports
Supports the fundamental standards at Regulations 5, 12, 13, 14, 15, 16, 17, 18 and 20 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
- Health and Social Care Act 2008
- Care Quality Commission (Registration) Regulations 2009 (as amended)
- Health and Social Care Act 2008 (Regulated Activities) Regulations 2014
- Mental Capacity Act 2005
- Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013 (RIDDOR)
- Care Act 2014
- Equality Act 2010
- Human Rights Act 1998
Common questions
- Is the registration and notifications to cqc policy CQC-aligned?
- Yes. It is written and reviewed by practising UK compliance consultants against current CQC expectations, and supports the fundamental standards at Regulations 5, 12, 13, 14, 15, 16, 17, 18 and 20. It is a controlled starting-point document that you adapt to your own service — you remain the accountable provider.
- Can I download and edit this policy?
- Yes. It downloads as Word (.docx) or PDF with your company name, registered manager, CQC ID and address already filled in on the cover page and throughout the document. The Word version is fully editable.
- Can I buy this policy on its own?
- Policies are sold as a complete library rather than individually, because CQC expects a coherent set that cross-references properly — a single policy in isolation creates gaps. The domiciliary care library contains 141 policies and can be bought outright as a one-off purchase and kept permanently.
- How often is it reviewed?
- The library is re-reviewed every six months and after any material regulatory change. This policy was last reviewed 1 June 2026, and is at version 1.0. Updates reach you automatically, so downloads always reflect the current version.