CuraFlow DC-A04CQCSection A · Governance, Leadership and Business
Delegation of Responsibility policy
For CQC-registered domiciliary care services · version 1.0 · last reviewed 1 June 2026
Who holds which responsibilities when the registered manager is not available. The document sets out principles of delegation and a scheme of delegation, day-to-day cover and on-call arrangements, planned and unplanned absence, running the service while the manager is away, return from absence, and what happens during a registered manager vacancy.
What this policy covers
- Principles of delegation
- The scheme of delegation
- Day-to-day cover and on-call arrangements
- Planned absence of the registered manager
- Emergency or unplanned absence of the registered manager
- Running the service during the registered manager’s absence
- Return from absence
- When there is no registered manager (a vacancy)
- Delegating specific tasks
- Recording delegation and decisions
- Applying this policy for everyone we support
- Registered provider and nominated individual
Regulations and guidance it supports
Supports the fundamental standards at Regulations 14, 17 and 20 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
- Health and Social Care Act 2008
- Care Quality Commission (Registration) Regulations 2009 (as amended)
- Health and Social Care Act 2008 (Regulated Activities) Regulations 2014
- Equality Act 2010
- Human Rights Act 1998
Common questions
- Is the delegation of responsibility policy CQC-aligned?
- Yes. It is written and reviewed by practising UK compliance consultants against current CQC expectations, and supports the fundamental standards at Regulations 14, 17 and 20. It is a controlled starting-point document that you adapt to your own service — you remain the accountable provider.
- Can I download and edit this policy?
- Yes. It downloads as Word (.docx) or PDF with your company name, registered manager, CQC ID and address already filled in on the cover page and throughout the document. The Word version is fully editable.
- Can I buy this policy on its own?
- Policies are sold as a complete library rather than individually, because CQC expects a coherent set that cross-references properly — a single policy in isolation creates gaps. The domiciliary care library contains 141 policies and can be bought outright as a one-off purchase and kept permanently.
- How often is it reviewed?
- The library is re-reviewed every six months and after any material regulatory change. This policy was last reviewed 1 June 2026, and is at version 1.0. Updates reach you automatically, so downloads always reflect the current version.