Mental Health Support in the Community policy
For CQC-registered domiciliary care services · version 1.0 · last reviewed 1 June 2026
Community mental health support is framed around recovery, rights and parity of esteem, with reference to the Mental Health Act 1983 and the Mental Health Act 2025. Section 117 aftercare and the human rights duties that come with it are covered, along with co-produced support planning, advocacy and involvement, and least-restrictive support.
What this policy covers
- Our approach — recovery, rights and parity of esteem
- The legal and policy framework
- Section 117 aftercare
- Human rights duties when delivering section 117
- Person-centred, co-produced support planning
- Promoting recovery, independence and inclusion
- Communication, advocacy and involvement
- Mental capacity, the mha and least-restrictive support
- Medication support
- Recognising deterioration and mental health crisis
- Supporting people in severe distress or at risk
- Dual diagnosis and co-occurring needs
Regulations and guidance it supports
Supports the fundamental standards at Regulations 9, 10, 12 and 20 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
- Mental Health Act 1983 (as amended)
- Mental Health Act 2025 (Royal Assent December 2025)
- Health and Social Care Act 2008 (Regulated Activities) Regulations 2014
- Care Act 2014
- Mental Capacity Act 2005
- Equality Act 2010
- Human Rights Act 1998
Common questions
- Is the mental health support in the community policy CQC-aligned?
- Yes. It is written and reviewed by practising UK compliance consultants against current CQC expectations, and supports the fundamental standards at Regulations 9, 10, 12 and 20. It is a controlled starting-point document that you adapt to your own service — you remain the accountable provider.
- Can I download and edit this policy?
- Yes. It downloads as Word (.docx) or PDF with your company name, registered manager, CQC ID and address already filled in on the cover page and throughout the document. The Word version is fully editable.
- Can I buy this policy on its own?
- Policies are sold as a complete library rather than individually, because CQC expects a coherent set that cross-references properly — a single policy in isolation creates gaps. The domiciliary care library contains 141 policies and can be bought outright as a one-off purchase and kept permanently.
- How often is it reviewed?
- The library is re-reviewed every six months and after any material regulatory change. This policy was last reviewed 1 June 2026, and is at version 1.0. Updates reach you automatically, so downloads always reflect the current version.