CuraFlow DC-D16CQCSection D · Care and Support Delivery
Medication Management Non Clinical policy
For CQC-registered domiciliary care services · version 1.0 · last reviewed 1 June 2026
Non-clinical medicines support in people's own homes is the focus here, including the levels of support a service may provide and where the boundaries lie. Assessment and planning, MAR chart records, 'when required' and time-sensitive medicines, and consent, capacity and the right to refuse are all covered.
What this policy covers
- Scope — what this policy covers and its limits
- The framework — NICE ng67 and CQC expectations
- Levels of medicines support
- Supporting self-administration and independence
- Assessing and planning medicines support
- Records — the MAR chart
- ‘when required’ (PRN) and time-sensitive medicines
- Mental capacity, consent and the right to refuse
- Covert administration
- Ordering, storage and disposal
- Controlled drugs and higher-risk medicines
- Medicines errors, incidents and near misses
Regulations and guidance it supports
Supports the fundamental standards at Regulations 11, 12, 17 and 20 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
- Health and Social Care Act 2008 (Regulated Activities) Regulations 2014
- Mental Capacity Act 2005
Common questions
- Is the medication management non clinical policy CQC-aligned?
- Yes. It is written and reviewed by practising UK compliance consultants against current CQC expectations, and supports the fundamental standards at Regulations 11, 12, 17 and 20. It is a controlled starting-point document that you adapt to your own service — you remain the accountable provider.
- Can I download and edit this policy?
- Yes. It downloads as Word (.docx) or PDF with your company name, registered manager, CQC ID and address already filled in on the cover page and throughout the document. The Word version is fully editable.
- Can I buy this policy on its own?
- Policies are sold as a complete library rather than individually, because CQC expects a coherent set that cross-references properly — a single policy in isolation creates gaps. The domiciliary care library contains 141 policies and can be bought outright as a one-off purchase and kept permanently.
- How often is it reviewed?
- The library is re-reviewed every six months and after any material regulatory change. This policy was last reviewed 1 June 2026, and is at version 1.0. Updates reach you automatically, so downloads always reflect the current version.