Equality Diversity and Inclusion Workforce policy
For CQC-registered domiciliary care services · version 1.0 · last reviewed 1 June 2026
Covering the protected characteristics and the law behind them, this policy sets out how equality and fairness apply across employment. It addresses reasonable adjustments for disabled staff, building an inclusive culture, preventing harassment and discrimination, and the routes for raising and dealing with concerns. Equality monitoring data and the duties of managers and supervisors are also covered.
What this policy covers
- The protected characteristics and the law
- Equality and fairness across employment
- Reasonable adjustments and supporting disabled staff
- Building an inclusive culture
- Preventing harassment and discrimination
- Raising and dealing with concerns
- Equality monitoring and data
- Managers and supervisors
- Annex a — reasonable adjustments request and agreement
- Annex b — equality, diversity and inclusion self-audit
Regulations and guidance it supports
Supports the fundamental standards at Regulations 17 and 20 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
- Equality Act 2010
- Human Rights Act 1998
- Worker Protection (Amendment of Equality Act 2010) Act 2023
- Employment Rights Act 2025
- Health and Social Care Act 2008 (Regulated Activities) Regulations 2014
- CQC Single Assessment Framework UK GDPR and Data Protection Act 2018
Common questions
- Is the equality diversity and inclusion workforce policy CQC-aligned?
- Yes. It is written and reviewed by practising UK compliance consultants against current CQC expectations, and supports the fundamental standards at Regulations 17 and 20. It is a controlled starting-point document that you adapt to your own service — you remain the accountable provider.
- Can I download and edit this policy?
- Yes. It downloads as Word (.docx) or PDF with your company name, registered manager, CQC ID and address already filled in on the cover page and throughout the document. The Word version is fully editable.
- Can I buy this policy on its own?
- Policies are sold as a complete library rather than individually, because CQC expects a coherent set that cross-references properly — a single policy in isolation creates gaps. The domiciliary care library contains 141 policies and can be bought outright as a one-off purchase and kept permanently.
- How often is it reviewed?
- The library is re-reviewed every six months and after any material regulatory change. This policy was last reviewed 1 June 2026, and is at version 1.0. Updates reach you automatically, so downloads always reflect the current version.