Driving at Work and Use of Own Vehicle policy
For CQC-registered domiciliary care services · version 1.0 · last reviewed 1 June 2026
Driving between calls is a routine part of domiciliary care, and this policy covers the driver, the vehicle and the journey. It addresses licence checks, fitness and conduct, roadworthiness and insurance, journey planning, time pressure and fatigue, mobile phones and other distractions, and what to do after an accident or breakdown. Coordinator responsibilities are set out.
What this policy covers
- Driving for work in domiciliary care
- The driver — licence, fitness and conduct
- The vehicle — roadworthiness and insurance
- The journey — planning, time pressure and fatigue
- Mobile phones and distractions
- Accidents, incidents and breakdowns
- Coordinators / schedulers
- Drivers (all staff who drive for work)
- Annex a — driver and vehicle check record
- Annex b — driving for work risk assessment
Regulations and guidance it supports
Supports the fundamental standards at Regulations 12, 17, 18, 19 and 20 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
- Management of Health and Safety at Work Regulations 1999
- Road Traffic Act 1988
- Health and Social Care Act 2008 (Regulated Activities) Regulations 2014
- Equality Act 2010
Common questions
- Is the driving at work and use of own vehicle policy CQC-aligned?
- Yes. It is written and reviewed by practising UK compliance consultants against current CQC expectations, and supports the fundamental standards at Regulations 12, 17, 18, 19 and 20. It is a controlled starting-point document that you adapt to your own service — you remain the accountable provider.
- Can I download and edit this policy?
- Yes. It downloads as Word (.docx) or PDF with your company name, registered manager, CQC ID and address already filled in on the cover page and throughout the document. The Word version is fully editable.
- Can I buy this policy on its own?
- Policies are sold as a complete library rather than individually, because CQC expects a coherent set that cross-references properly — a single policy in isolation creates gaps. The domiciliary care library contains 141 policies and can be bought outright as a one-off purchase and kept permanently.
- How often is it reviewed?
- The library is re-reviewed every six months and after any material regulatory change. This policy was last reviewed 1 June 2026, and is at version 1.0. Updates reach you automatically, so downloads always reflect the current version.