CuraFlow Policies
DC-F17CQCSection F · Health, Safety and Infection Prevention

Pandemic and Outbreak Management policy

For CQC-registered domiciliary care services · version 1.0 · last reviewed 1 June 2026

From a seasonal outbreak to a full pandemic, one scaled approach is set out for home care services. It covers recognising an outbreak, reporting to UKHSA, the GP and the CQC, control measures inside people's homes, and staff arrangements including preventing spread between homes, health, testing and exclusion from work.

What this policy covers

  • Why this matters in domiciliary care
  • The framework — law and current guidance
  • From seasonal outbreaks to pandemics — one approach, scaled
  • Recognising an outbreak
  • Reporting to ukhsa, the GP and the CQC
  • Outbreak control measures in the home
  • Staff — preventing spread between homes
  • Staff health, testing and exclusion
  • PPE And supplies
  • Vaccination
  • Specific infections — respiratory, norovirus and others
  • Pandemic planning and business continuity

Regulations and guidance it supports

Supports the fundamental standards at Regulations 12, 17 and 20 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.

  • Health and Social Care Act 2008
  • Health Protection (Notification) Regulations 2010

Common questions

Is the pandemic and outbreak management policy CQC-aligned?
Yes. It is written and reviewed by practising UK compliance consultants against current CQC expectations, and supports the fundamental standards at Regulations 12, 17 and 20. It is a controlled starting-point document that you adapt to your own service — you remain the accountable provider.
Can I download and edit this policy?
Yes. It downloads as Word (.docx) or PDF with your company name, registered manager, CQC ID and address already filled in on the cover page and throughout the document. The Word version is fully editable.
Can I buy this policy on its own?
Policies are sold as a complete library rather than individually, because CQC expects a coherent set that cross-references properly — a single policy in isolation creates gaps. The domiciliary care library contains 141 policies and can be bought outright as a one-off purchase and kept permanently.
How often is it reviewed?
The library is re-reviewed every six months and after any material regulatory change. This policy was last reviewed 1 June 2026, and is at version 1.0. Updates reach you automatically, so downloads always reflect the current version.

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