CuraFlow DC-F04CQCSection F · Health, Safety and Infection Prevention
Hand Hygiene policy
For CQC-registered domiciliary care services · version 1.0 · last reviewed 1 June 2026
Hand hygiene gets its own short, practical policy. It sets out the five moments for hand hygiene, when to use soap and water rather than sanitiser, correct technique, being bare below the elbows, the practicalities of cleaning your hands in someone else's home, and why gloves are not a substitute.
What this policy covers
- Why hand hygiene matters
- The framework
- The five moments for hand hygiene
- Soap and water or hand sanitiser?
- How to clean your hands
- Bare below the elbows
- Hand hygiene in the person’s home
- Gloves are not a substitute
- Skin care and looking after your hands
- Supporting the people we support
- Supplies, facilities and when handwashing is difficult
- Annex a — the five moments and technique
Regulations and guidance it supports
Supports the fundamental standards at Regulation 12 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
- Health and Social Care Act 2008
Common questions
- Is the hand hygiene policy CQC-aligned?
- Yes. It is written and reviewed by practising UK compliance consultants against current CQC expectations, and supports the fundamental standards at Regulation 12. It is a controlled starting-point document that you adapt to your own service — you remain the accountable provider.
- Can I download and edit this policy?
- Yes. It downloads as Word (.docx) or PDF with your company name, registered manager, CQC ID and address already filled in on the cover page and throughout the document. The Word version is fully editable.
- Can I buy this policy on its own?
- Policies are sold as a complete library rather than individually, because CQC expects a coherent set that cross-references properly — a single policy in isolation creates gaps. The domiciliary care library contains 141 policies and can be bought outright as a one-off purchase and kept permanently.
- How often is it reviewed?
- The library is re-reviewed every six months and after any material regulatory change. This policy was last reviewed 1 June 2026, and is at version 1.0. Updates reach you automatically, so downloads always reflect the current version.