Mandatory Training Framework policy
For CQC-registered domiciliary care services · version 1.0 · last reviewed 1 June 2026
Setting out the duty to train under regulation 18, this policy describes the mandatory training set, the Care Certificate and qualifications, and Oliver McGowan training on learning disability and autism. It also covers the training matrix, frequency and refreshers, how delivery and competence are checked, and how training is recorded, funded and made accessible.
What this policy covers
- The duty to train — regulation 18
- Our mandatory training set
- The care certificate and qualifications
- Oliver McGowan training — learning disability and autism
- The training matrix, frequency and refreshers
- Delivery, competence and putting learning into practice
- Recording, funding and access
- Training lead / managers
- Annex a — mandatory training matrix
- Annex b — individual training record and needs analysis
Regulations and guidance it supports
Supports the fundamental standards at Regulations 12, 17, 18 and 20 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
- Health and Social Care Act 2008 (Regulated Activities) Regulations 2014
- Health and Care Act 2022
- Equality Act 2010
- UK GDPR and Data Protection Act 2018
Common questions
- Is the mandatory training framework policy CQC-aligned?
- Yes. It is written and reviewed by practising UK compliance consultants against current CQC expectations, and supports the fundamental standards at Regulations 12, 17, 18 and 20. It is a controlled starting-point document that you adapt to your own service — you remain the accountable provider.
- Can I download and edit this policy?
- Yes. It downloads as Word (.docx) or PDF with your company name, registered manager, CQC ID and address already filled in on the cover page and throughout the document. The Word version is fully editable.
- Can I buy this policy on its own?
- Policies are sold as a complete library rather than individually, because CQC expects a coherent set that cross-references properly — a single policy in isolation creates gaps. The domiciliary care library contains 141 policies and can be bought outright as a one-off purchase and kept permanently.
- How often is it reviewed?
- The library is re-reviewed every six months and after any material regulatory change. This policy was last reviewed 1 June 2026, and is at version 1.0. Updates reach you automatically, so downloads always reflect the current version.