Competency Assessment policy
For CQC-registered domiciliary care services · version 1.0 · last reviewed 1 June 2026
Competence goes beyond attending training, and this policy explains what is assessed, how, and at what points in a worker's time with the service. It covers who carries out assessments and how consistency between assessors is maintained, the treatment of delegated healthcare and higher-risk tasks, and how gaps are addressed and results recorded.
What this policy covers
- Why competence matters — beyond training
- Our competency framework — what we assess
- How we assess competence
- When competence is assessed
- Assessors — who assesses and consistency
- Delegated healthcare and higher-risk tasks
- Addressing gaps and recording
- Assessors / supervisors
- Healthcare professionals (for delegated tasks)
- Annex a — competency assessment record
- Annex b — direct observation / spot-check form
Regulations and guidance it supports
Supports the fundamental standards at Regulations 12, 18, 19 and 20 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
- Health and Social Care Act 2008 (Regulated Activities) Regulations 2014
- Equality Act 2010
- UK GDPR and Data Protection Act 2018
Common questions
- Is the competency assessment policy CQC-aligned?
- Yes. It is written and reviewed by practising UK compliance consultants against current CQC expectations, and supports the fundamental standards at Regulations 12, 18, 19 and 20. It is a controlled starting-point document that you adapt to your own service — you remain the accountable provider.
- Can I download and edit this policy?
- Yes. It downloads as Word (.docx) or PDF with your company name, registered manager, CQC ID and address already filled in on the cover page and throughout the document. The Word version is fully editable.
- Can I buy this policy on its own?
- Policies are sold as a complete library rather than individually, because CQC expects a coherent set that cross-references properly — a single policy in isolation creates gaps. The domiciliary care library contains 141 policies and can be bought outright as a one-off purchase and kept permanently.
- How often is it reviewed?
- The library is re-reviewed every six months and after any material regulatory change. This policy was last reviewed 1 June 2026, and is at version 1.0. Updates reach you automatically, so downloads always reflect the current version.