CuraFlow DC-E07CQCSection E · Safeguarding and Protection
Financial Abuse policy
For CQC-registered domiciliary care services · version 1.0 · last reviewed 1 June 2026
Access to a person's money and shopping is part of many care packages. Setting out principles for handling money, the policy covers supporting people with their finances and independence, mental capacity and financial decisions, the rules staff must follow, gifts, loans, bequests and borrowing, and shopping, bills and cash handling.
What this policy covers
- Why financial abuse matters
- The legal and good-practice basis
- Our principles for handling money
- Supporting people with their money and independence
- Mental capacity and financial decisions
- Rules for staff handling people’s money
- Gifts, loans, bequests and borrowing
- Shopping, bills and cash handling
- Appointeeship, power of attorney and deputyship
- Recognising financial abuse
- Scams, fraud and exploitation
- Preventing financial abuse
Regulations and guidance it supports
Supports the fundamental standards at Regulations 13, 17 and 20 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
- Care Act 2014
- Health and Social Care Act 2008 (Regulated Activities) Regulations 2014
- Mental Capacity Act 2005
- Fraud Act 2006
- Theft Act 1968
Common questions
- Is the financial abuse policy CQC-aligned?
- Yes. It is written and reviewed by practising UK compliance consultants against current CQC expectations, and supports the fundamental standards at Regulations 13, 17 and 20. It is a controlled starting-point document that you adapt to your own service — you remain the accountable provider.
- Can I download and edit this policy?
- Yes. It downloads as Word (.docx) or PDF with your company name, registered manager, CQC ID and address already filled in on the cover page and throughout the document. The Word version is fully editable.
- Can I buy this policy on its own?
- Policies are sold as a complete library rather than individually, because CQC expects a coherent set that cross-references properly — a single policy in isolation creates gaps. The domiciliary care library contains 141 policies and can be bought outright as a one-off purchase and kept permanently.
- How often is it reviewed?
- The library is re-reviewed every six months and after any material regulatory change. This policy was last reviewed 1 June 2026, and is at version 1.0. Updates reach you automatically, so downloads always reflect the current version.