CuraFlow DC-E05CQCSection E · Safeguarding and Protection
Allegations Against Staff and People in Positions of Trust policy
For CQC-registered domiciliary care services · version 1.1 · last reviewed 8 August 2026
Allegations about a member of staff or another person in a position of trust need careful handling. The policy covers receiving an allegation, immediate safety and risk, the three coordinated strands of the response, reporting and referral including the LADO equivalent, and where the person also works with children.
What this policy covers
- Our commitment — putting the adult first
- The legal and policy framework
- What this policy covers — allegations and practice concerns
- The three coordinated strands
- Receiving an allegation
- Ensuring immediate safety and managing risk
- Reporting, referral and the lado-equivalent
- Where the person also works with children
- The employer’s investigation and disciplinary process
- Suspension and alternatives
- Fairness and support for the person accused
- Supporting the adult and the person who raised the concern
Regulations and guidance it supports
Supports the fundamental standards at Regulations 13, 17, 18, 19 and 20 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
- Care Act 2014
- Health and Social Care Act 2008 (Regulated Activities) Regulations 2014
- CQC (Registration) Regulations 2009
- Safeguarding Vulnerable Groups Act 2006
- Public Interest Disclosure Act 1998
Common questions
- Is the allegations against staff and people in positions of trust policy CQC-aligned?
- Yes. It is written and reviewed by practising UK compliance consultants against current CQC expectations, and supports the fundamental standards at Regulations 13, 17, 18, 19 and 20. It is a controlled starting-point document that you adapt to your own service — you remain the accountable provider.
- Can I download and edit this policy?
- Yes. It downloads as Word (.docx) or PDF with your company name, registered manager, CQC ID and address already filled in on the cover page and throughout the document. The Word version is fully editable.
- Can I buy this policy on its own?
- Policies are sold as a complete library rather than individually, because CQC expects a coherent set that cross-references properly — a single policy in isolation creates gaps. The domiciliary care library contains 141 policies and can be bought outright as a one-off purchase and kept permanently.
- How often is it reviewed?
- The library is re-reviewed every six months and after any material regulatory change. This policy was last reviewed 8 August 2026, and is at version 1.1. Updates reach you automatically, so downloads always reflect the current version.